• To provide well trained and supported staff who will support our service user’s needs.
  • To fully involve the service users, their carers & relatives in the planning of care.
  • To give service users continuity of care by better roster management and maintaining safe staffing levels.
  • Helping service users to maintain their independence & stay safe in their homes.
  • Having a person centred approach which meets the service user’s desired outcomes and their rights & values.
  • To respect the confidentiality, privacy & dignity of our service users.
  • To work in partnership with other agencies involved in the service user care in order to attain best possible outcomes for service users.